Introduction
Bright Side Windows is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect personal data provided by users through our website https://brightsidewindowsteessideltd.co.uk/ and other related interactions. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1. Personal Information
We collect personal data when you request a quote, schedule a service, send us an inquiry, or subscribe to our updates. This may include your name, email address, telephone number, and any other information you choose to provide.
1.2. Service Information
Details about the services you require, such as window installation, repairs, or product preferences, are collected to provide a customised service.
1.3. Website Interaction Data
Our website may collect non-personally identifiable information regarding your visit, including the pages you view, the time and date of your visit, and other interactions to help us understand website usage and improve our services.
2. How We Use Your Information
2.1. Service Provision and Management
To manage your requests, conduct our services, and communicate with you regarding your service needs and responses.
2.2. Customer Support
To provide customer support, respond to inquiries, and resolve any issues that may arise with our services.
2.3. Website Improvement
To improve our website, understand user behaviour, and adapt our services and marketing strategies to better suit customer preferences.
3. Sharing Your Information
Bright Side Windows does not sell or lease personal information. We may share your data with:
- Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal authorities in response to subpoenas, court orders, or other legal processes, to establish or exercise our legal rights or defend against legal claims.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyse trends, administer the site, and track user movements around the site. You can control the use of cookies at the individual browser level.
5. Data Security
We employ security measures to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information. However, the Internet is not a 100% secure environment, so we cannot guarantee the security of information you transmit to us.
6. Your Rights
You have the right to access, update, or request deletion of your personal data. You can accomplish this directly through your account settings or by contacting us at brightsidewindowsltd@gmail.com with your request.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on our website prior to the change becoming effective.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please reach out to us at: